Returns & Exchanges Policy
At Curly's Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange. Please note that items must be in original condition and certain custom-ordered pieces may be subject to a restocking fee.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization.
- 2.Prepare the Item
Carefully disassemble and repackage the furniture in its original packaging, ensuring all hardware and assembly instructions are included.
- 3.Schedule Pickup or Drop-off
Depending on the item size, coordinate a convenient home pickup with our delivery team or bring smaller items back to your nearest Curly's Furniture showroom.
- 4.Inspection and Refund
Once our warehouse team inspects the item for damages, we will process your refund to the original payment method within 7-10 business days.
